FAQs
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Products
What solar PV products do you offer?
We supply PV combiner boxes, DC surge protective devices (SPDs), fuse holders and fuses, DC isolator switches, DC circuit breakers, solar connectors, and PV installation tool kits. Electrical enclosures and customized assemblies are also available.
How do I choose the right products for my solar PV system?
Please share your system voltage, current requirements, installation environment, and any relevant drawings or specifications. For PV combiner boxes, please also specify the number of input strings and outputs. Our team can help you review suitable product options.
Can you customize products to meet my requirements?
Yes. We offer OEM/ODM services for selected products, including enclosure dimensions, component configurations, branding, and packaging. Send us your requirements or drawings, and we will confirm feasibility, minimum order quantity, and lead time.
Order
How can I get a quotation?
Please send us the product models or specifications, quantities, and delivery destination. Forcustomized products, include your drawings or requirements. Our team will provide aquotation based on your needs.
What is your minimum order quantity (MOQ)?
The MOQ varies by product and customization requirements. Please tell us which productsyou need and the quantities, and we will confirm the applicable MOQ.
Can I order samples before placing a bulk order?
nSamples can be arranged for selected products so you can evaluate their quality andsuitability. Sample prices, shipping costs, and availability will be confirmed before you order.
Delivery
What is your delivery lead time?
Lead times depend on product availability, order quantity, and customization requirements.We will confirm the estimated dispatch date in your quotation. Shipping transit time isadditional and varies by destination and shipping method.
What shipping methods are available?
Orders can be shipped by express courier, air freight, or sea freight, depending on their size,weight, and destination. We can help you compare suitable options based on your budget and schedule.
How much does shipping cost?
Shipping costs depend on the shipment’s weight, dimensions, destination, and shippingnnmethod. Please provide your delivery address or destination port so we can calculate a freightnnquotation.